American Benefit Corporation Unveils Member and Provider Web Portal
Ona, West Virginia, November 1, 2010 - American Benefit Corporation (ABC), a national leader in providing benefit management solutions to Taft Hartley and Commercial clients, today announced the unveiling of their proprietary Web Portal. ABC's Web Portal will provide 24/7 online access to information about applicable health and dental plans, with versions for health care providers and plan members. .
The member portal provides specific plan information, deductibles, provider directory and more. One of the most popular features allows the member to access customer service via email. Plan sponsors are able to customize the website to fit their member base, and manage it from an employer level.
"Health care has entered an increasingly technological age, which requires instant access to information for all parties involved," said Rodney Napier, Chief Marketing Officer for American Benefit Corporation. "Member satisfaction is dependent on members having the information they want and need, at their fingertips, any time day or night."
The provider web portal provides tools to ease the hassles of administration. "ABC saw an opportunity to enhance the provider experience in a similar way as the members, providing instant access to eligibility, patient information and more," said Mr. Napier.
The web portals are in the process of being rolled out to current ABC clients and providers, and have been met with great enthusiasm. Early results show an increase in member satisfaction, enhanced accuracy and administrative efficiencies.
ABOUT AMERICAN BENEFIT CORPORATION American Benefit Corporation (ABC) is a national market leader in providing administrative, actuarial and pension support services to Taft Hartley, Commercial and Health & Welfare clients. Headquartered in the Midwest, ABC services its national client base from offices in West Virginia and Ohio. ABC provides superior third party administration and healthcare management services by combining a broad proprietary service continuum with industry leading partnerships in the areas of care management, pharmacy and provider networks. For more information, visit www.abcwv.com or contact us at 304-399-9011.